Frequently Asked Questions

Have Questions? We Have Answers!

Q: What do I do? It’s Saturday evening and my child is sick, but I don’t know if it’s an emergency or not.
A: Relax. Just call us. All Better Pediatrics does not operate through an answering service. You can count on speaking to either Dr. Folz or Dr. Welch 24/7, 365 days a year. We are willing and able to answer any questions you might have, even if it’s after hours.

Q: What types of insurance do you accept?
A: We accept all insurance coverage EXCEPT TNcare.

Q: My child is sick. How long will I have to wait until the doctor sees us?
A: All sick patients are seen the same day. Just call us and we will set you up for the next available opening so you and your child can start feeling all better as soon as possible.

Q: Once I get to your office, will I have to wait for hours to see the doctor?
A: At All Better Pediatrics we value your time. Generally, since Dr. Folz and Dr. Welch work as a team, all patients are in and out in about an hour.

Q: What is a pre-birth tour?
A: A pre-birth tour is a private, scheduled, one-on-one guided tour of our practice with Dr. Folz, Dr. Welch and Jamie. At this time, the expectant mom can see the facility, meet and greet the staff, and find out about our down-to-earth approach to healthcare.

Q: How can I schedule a pre-birth tour?
A: Easy – You can call us directly at (901) 761-1880 and schedule an appointment. Dads are welcome too!

Q: I have so many questions about caring for my baby – where can I get some quick, useful information?
A: All Better Pediatrics offers a simple, easy-to-read “newborn instruction manual” that you can download. It will guide you step-by-step through several important topics. Soon you will be on your way to giving your baby lots of TLC. Newborn-Booklet

Q: If I am having difficulty or pain breastfeeding, is there someone I can talk to?
A: Yes. Dr. Folz, Dr. Welch and Jamie provide assistance to any patient who may require help with breastfeeding. We are one of the few medical offices in Memphis that provides IBCLC services onsite. We have one of the few MD/IBCLCs in the area.  We will work to answer you questions or get you scheduled for a consult as quickly as possible.